Ebix Partners with intentyx for AI Agent Security and Governance

Ebix announced on 2 November 2026 the launch of a new agentic AI security and governance offering for regulated industries through its design and delivery partnership with intentyx. The offering is built around SMARE (Synthetic Mind Aware Risk Engine), a behavioral security and governance platform for discovering enterprise AI agents, establishing accountability and detecting when agent behavior moves outside its approved business purpose or security boundaries ^[1].

Key facts * Ebix will provide the SMARE platform to clients across insurance, financial services, healthcare, and other regulated industries ^[1]. * SMARE combines evidence from AI platforms, business applications, cloud environments, identity systems, and existing security tools to create a connected view of agent activity ^[1]. * The platform evaluates activity against enterprise security policies and an agent's approved Design Intent, which defines its purpose, expected actions, authorized tools, and data boundaries ^[1]. * SMARE is designed to work alongside existing identity, security, and monitoring infrastructure to add a control layer specifically around AI ^[1].

Why is this offering necessary? Regulated enterprises require visibility into what AI agents are actually doing because an agent may have valid credentials while still taking a sequence of actions that the business never intended ^[1]. Traditional security controls only address part of the problem as AI agents increasingly access data, use tools, make decisions, and take actions across business systems ^[1]. Recent events have shown this urgency, with major U.S. banks reportedly detecting unauthorized third-party AI agents operating inside customer accounts ^[1].

How does SMARE protect enterprises? SMARE identifies policy violations, unusual behavior, and behavioral drift while preserving the evidence required by security, compliance, and operations teams ^[1]. The platform helps organizations manage the challenge of understanding AI activities as they give agents access to more applications, data, and tools ^[1]. Gagan Sethi, CEO of Ebix Technologies, stated, "We believe agent governance and behavioral security will become a major enterprise security category in 2027 and beyond" ^[1].

Who can use the new offering? Ebix will bring SMARE to clients in insurance, financial services, healthcare, and other regulated industries ^[1]. The offering combines the intentyx technology with Ebix's industry knowledge, enterprise integration experience, and expertise in governing AI agents ^[1].